AdviceLine – for Food Businesses
From time to time do you need some confidential, impartial, expert advice on food hygiene, from an independent source?
Good advice can save you money, improve your competitiveness, and safeguard your reputation.
For a small annual fee, AdviceLine provides you with unlimited one-to-one advice and support from an experienced Chartered Environmental Health Officer, by telephone or e-mail, whenever you want it.
AdviceLine includes free helpful written guidance to underpin the advice we give you, where this is beneficial.
We can help with issues including:
- Optimising & protecting your food hygiene rating
- Crisis management
- Damage limitation
- Preparing for an EHO visit
- Predicting the next inspection
- Dealing with a food complaint
- Keeping your EHO on-side
as well as:
- Compliance with legislation
- Dealing with Notices, formal closure, prosecution and other formal action
- Food safety management (HACCP)
- Avoiding ‘Approved Premises’ regulation
Interested? Contact us with your thoughts, as this is a new service from Ascensis.

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